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WP Dreams Refund Policy

Welcome to WP Dreams, your dedicated partner in WordPress website design and development. This refund policy is designed to provide transparency and clarity regarding our refund procedures.

Work Process

We encourage you to discuss your needs and requirements with us before placing an order. However, if you place an order without prior discussion, a member of our team will contact you to ensure your satisfaction.

No-Questions-Asked Refund

We offer a 100% refund within 3 days of signing the contract, allowing you to cancel before any work begins.

During Development Refunds

  • To ensure fair compensation for work completed, refunds during active development will be prorated based on milestones:
    • 25% refund after basic design approval.
    • 50% refund after website completion.
  • No refunds will be offered once the website is launched and functional.

Reasons for Refund

We will consider a refund request if you encounter any of the following:

  • Significant deviation from approved designs.
  • Missed deadlines.

Communication Protocol

  • Refund Requests:
    • Submit refund requests to
  • General Discussion and Support:
    • For general discussion and support, contact us at

Additionally, we are available on WhatsApp and Viber: WhatsApp Link.

Dispute Resolution

  • Communication First:
    • In the event of any concerns or disputes, please reach out through the communication channels mentioned above.
    • We encourage open communication to resolve issues promptly.
  • Refund Process:
    • If the concern aligns with our policy, refunds will be processed within 7 days. Please note that transaction taxes may apply.

Non-Refundable Expenses

  • Domain, Hosting, Themes, and Plugins:
    • Expenses related to domain registration, hosting, themes, and plugins are non-refundable.

Partial Refunds

  • Missing Functionality:
    • If specific functionality committed to during discussions is missing and the client no longer desires it, partial refunds may be considered.
    • The decision for partial refunds will be based on the specific features in question.

Client Satisfaction Guarantee

  • If at any point during the development process the client is dissatisfied, we encourage open communication to address concerns.
  • Refunds will be considered on a case-by-case basis if issues cannot be resolved.

Policy Changes

  • WP Dreams reserves the right to update or modify this refund policy.
  • Clients will be notified of any changes, and their acceptance of the updated policy will be sought.


Thank you for choosing WP Dreams for your WordPress website design and development needs. We are committed to providing a seamless and transparent experience for our clients.